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You just need to prepare MB-230 real questions with one or two days and we will give your support in every steps of your IT test preparation if you have any problems and doubts to our MB-230 Pdf Torrent.How to book the MB-230: Microsoft Dynamics 365 Customer Service ExamThese are following steps for registering the MB-230: Microsoft Dynamics 365 Customer Service exam.Step 1: Visit to Microsoft Learning and search for MB-230: Microsoft Dynamics 365 Customer ServiceStep 2: Sign up/Login to Pearson VUE accountStep 3: Select local centre based on your country, date, time and confirm with a payment method.The Microsoft MB-230 exam is designed for individuals who want to validate their knowledge and skills in the field of Microsoft Dynamics 365 Customer Service Functional Consultant. This exam is intended for those who have experience in configuring and implementing customer service solutions using Microsoft Dynamics 365. 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I think our MB-230 test torrent will be a better choice for you than other study materials.Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions (Q160-Q165):NEW QUESTION # 160 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.Your company provides clients with Dynamics 365 for Customer Service Voice of the Customer employee satisfaction surveys. The company has a standardized set of survey questions named Satisfaction Survey.You need to customize the survey for each client.Solution: Clone the satisfaction survey and customize the questions.Does the solution meet the goal?A. NoB. YesAnswer: BExplanation:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design- basic-survey#clone-or-import-an-existing-surveyNEW QUESTION # 161 Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd.You need to automatically create cases from emails sent to the support@contoso.com email address.Solution: Create an automatic record creation and update rule. Set the Source type to Email, and then select the queue. Configure conditions for record creation.Does the solution meet the goal?A. NoB. YesAnswer: BExplanation:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer- service/automatically-create-case-from-emailNEW QUESTION # 162 You are a Dynamics 365 for Customer Service administrator. The organization has multiple business process flows for warranty management.You need to manage business process flows.What should you configure? To answer, select the appropriate configuration in the answer area.NOTE: Each correct selection is worth one point.Answer: Explanation:ExplanationNEW QUESTION # 163 You are a Dynamics 365 for Customer Service administrator creating surveys for Voice of the Customer.You need to create a customer service satisfaction survey and embed it on a website.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.A. Copy the portal web link and paste it into your website.B. On the Voice of the Customer survey, select Run in iFrame.C. Copy the URL from the Anonymous link field and paste it into your website.D. Copy the HTML code from the iFrame URL field and paste it on your website.Answer: B,DExplanation:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of- customer/distribute-surveyNEW QUESTION # 164 You are using Dynamics 365 for Customer Service. You have existing routing rules.You need to create a routing rule for cases and bulk-import cases.Which actions should you perform? To answer, select the appropriate action in the dialog box in the answer area.NOTE: Each correct selection is worth one point.Answer: Explanation:ExplanationNEW QUESTION # 165......By using the CramPDF MB-230 valid exam lab questions, there is no need to purchase anything else or attend expensive training. We promise that you can pass the MB-230 certification at the first try. 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Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.Your company provides clients with Dynamics 365 for Customer Service Voice of the Customer employee satisfaction surveys. The company has a standardized set of survey questions named Satisfaction Survey.You need to customize the survey for each client.Solution: Clone the satisfaction survey and customize the questions.Does the solution meet the goal?A. NoB. YesAnswer: BExplanation:Section: Topic 4, Configure Voice of the CustomerExplanation/Reference:References:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design-basic- survey#clone-or-import-an-existing-survey NEW QUESTION 28 A company enables custom context variables on a chat widget.Users report that the context variables are not being populated on new chats.You need to troubleshoot the issue by querying the event listeners.Which listener is required to be running?A. startProactiveChatB. initializeNewConversationC. getContextProviderD. startChatE. setContextProviderAnswer: C NEW QUESTION 29 You have two sites.You need to ensure that all of the resources for a scheduling activity are from the same site.What should you use?A. a field security profileB. a service level agreement (SLA)C. a selection ruleD. a resource groupAnswer: C NEW QUESTION 30 You are configuring a queue in Omnichannel for Customer Service for a call center.You need to complete the queue configuration using the minimal number of actions.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.A. Configure the mailbox for the queueB. Enable the queue for auto work distributionC. Set the record creation and update rules for the queueD. Set the queue priority for the queueAnswer: B,DExplanation:Reference:https://docs.microsoft.com/en-us/dynamics365/customer-service/queues-omnichannel NEW QUESTION 31......What's more, part of that ITPassLeader MB-230 dumps now are free: https://drive.google.com/open?id=1Og1JsdD1APFwofZHhZRiJRA1VT35u8sD