It all depends on the specifics of your business. In some cases, such a solution can really be very useful. So tell us more to answer your question accurately.
I think that very soon we will come to the point where almost all areas of business will work with such applications. And if someone ignores this opportunity, they will be overtaken by competitors very quickly. So in my opinion, creating such an application is a necessity if you want to have a steadily developing business. Well, you can order development at APP Development company: https://unionsmarttech.com/.