- Contact Qantas Customer Service: Reach out to Qantas' dedicated customer service helpline to initiate a Qantas name change request.
- Provide Supporting Documentation: Prepare the necessary supporting documentation, such as a marriage certificate, divorce decree, or legal name change document, to verify the requested changes.
- Understand Eligibility and Restrictions: Review the terms and conditions associated with your fare type to understand any eligibility criteria or restrictions regarding name changes.
- Be Prepared in Advance: Initiate the name change request as soon as possible, preferably at least 72 hours before the scheduled departure time, to allow sufficient processing time.
- Confirm Fees and Charges: Understand that fees or charges may apply for name changes, depending on your fare type and circumstances. The exact cost will be communicated during the name change request process.
- Update Travel Insurance: If you have travel insurance, review the policy terms and conditions regarding name changes to determine if any coverage applies.
- Update Frequent Flyer Program Details: Ensure that your frequent flyer program membership details reflect the revised name to avoid any issues with earning or redeeming points.
- Note Non-Transferable Bookings: Understand that Qantas' name change policy does not permit transferring bookings to another person; it is intended for rectifying errors or updating personal details for the same passenger.
- Verify Revised Booking Details: Double-check that the revised name is accurately reflected in your itinerary and travel documents to avoid any complications during check-in or security checks.
- Seek Assistance from Qantas: If you have any further questions or concerns about the name change process, Qantas' customer service representatives will be happy to assist you.
Topics:
qantas name change, qantas name correction