Alex Nelson
by on March 22, 2023

QuickBooks subscription has lapsed error is an alarming error message that users could see. Users of QB are unable to properly use the software without an active subscription. So, understanding what this error message means and how to resolve it are essential. By addressing the root causes, this troubleshooting manual will assist you in fixing this issue.

A brief review of Subscription Error in QuickBooks Desktop

QuickBooks initially confirms the authenticity of the subscription before allowing you to run or install updates. The error message "Unfortunately, it appears like you need a Subscription to Start Using QuickBooks" is displayed if QuickBooks is unable to verify the user subscription for the application for any reason. Your data won't be impacted by this error message, but it may interfere with an app's ability to work properly. There are other reasons why you can't enter into QuickBooks than an expired subscription; these other reasons can also result in the subscription lapsed warning notice appearing on the user's screen.

Causes of QuickBooks Subscription Has Lapsed Error

The primary reason why the error message "Subscription Lapsed in QuickBooks Desktop" appears is an expired QuickBooks Desktop subscription; nonetheless, we have listed all the additional explanations below:

  • Issues with the router or a misconfigured internet browser are the main causes of network connectivity problems. 
  • Your subscription to QuickBooks desktop has expired because Intuit no longer supports the version you are currently using. 
  • QuickBooks is unable to renew your membership due to expired credit card information. 
  • A subscription for QuickBooks Desktop that has expired can be caused by an out-of-date application. 
  • Installation errors might occasionally result in problems when QuickBooks is trying to verify the subscription. 
  • Users may get the error message "it seems your QuickBooks subscription has lapsed" if the data pertaining to the Product and License is corrupted.

Signs and Symptoms of QuickBooks Subscription Error

The following issues may manifest when you see the QuickBooks subscriptions discontinued message: 

  • Payroll and QuickBooks Desktop updates are unavailable. 
  • The most recent tax tables cannot be downloaded by users. 
  • It becomes challenging to use or access the QB Desktop account
  • The company file will stay on the device, but opening or viewing it will be impossible without reactivating the subscription. 
  • It's possible that your journal entries will diverge. 
  • The error message "QuickBooks Error 3371 Status Code 11118" or "QuickBooks Missing PDF Component" may display. 

Methods To Resolve QuickBooks Subscription

The procedures you must follow to resolve QuickBooks desktop Pro 2019 without a subscription are as follows: 

Method 1: Update CAMPS with Credit Card Information 

Since QuickBooks is a membership service, if you have kept your credit card information in your account and turned on auto-renewal, your subscription will be renewed at the conclusion of the current subscription period. The auto-renewal will fail and you will receive a "QuickBooks desktop Pro 2021 no subscription" error message if you alter your credit card or billing information without updating the new payment information in QuickBooks. 

  • Visit in your browser. The acronym for the customer account management portal is CAMPS
  • Choose the Product section after logging into your QuickBooks account
  • Billing Information can be accessed by opening Product Details
  • Beside the Payment Method, select Edit. Input the most recent billing data.
  • To sync the licence, launch QuickBooks after clicking Save and Proceed
  • On the Help menu, choose Manage My License
  • Choose Online Sync License Data

Method 2: Remove the QuickBooks EntitlementDataStore.ecml file 

The product registration information is stored in the QuickBooks EntitlementDataStore.ecml file, and if the file becomes corrupted or damaged, QuickBooks is unable to read it and confirm your product subscription. In order to help you fix the QuickBooks desktop Pro 2023 no subscription issue, delete the file to make QuickBooks produce a new one. 

  • Quit QuickBooks Desktop and choose Task Manager by right-clicking the Taskbar at the bottom of the screen. 
  • In the Processes tab, right-click the QBW32.exe file and choose End Process Tree.
  • Launch Windows File Manager by selecting Yes when prompted for confirmation. 
  • Delete the Entitlement Data Store. ecml file by going to C:\ ProgramData\ Intuit\ Entitlement Client\ v folder.
  • Finally, immediately re-register QuickBooks by opening it once more. See whether the QuickBooks enterprise subscription error still occurs.

Method 3: Upgrade the QuickBooks Desktop Software using the most recent versions

One of the most frequent causes of errors in many QuickBooks tasks, including the program's capacity to confirm the subscription, is outdated QuickBooks. The most recent QuickBooks upgrades make it faster and more effective by fixing general application difficulties and the QuickBooks desktop no subscription error. 

  • Launch QuickBooks, then select the Help tab from the menu
  • The application will then lead you to the Update QuickBooks box once you click Update QuickBooks Desktop
  • Make that the New Features, Essentials, Maintenance Releases, Help, and Accountant choices are chosen on the Update Now tab.
  • After clicking Get Updates, restart QuickBooks after the updates have downloaded.
  • On the Screen that asks for your approval to apply the updates, click Install Now
  • Try to launch QuickBooks and open the company file after the upgrades have been installed to see if the QuickBooks desktop Pro 2022 no subscription problem has been fixed.

After completing all recommended troubleshooting methods, if QuickBooks is still unable to verify your subscription, you may need to contact the error support staff. Call us at +1800-615-2347. to speak with the professionals right away.


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